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Whether you have experience using a showback or chargeback – or just a beginner – this eBook serves as a comprehensive reference of best practices, implementation options, and keys to success.

After reading this eBook, you should understand:

• The definition, purpose of, and distinct differences between IT showback or chargeback
• The key business outcomes a successful showback or chargeback enables
• The steps and requirements to implement a new showback or chargeback
• How to choose the execution strategy to calculate your bill of IT
• Six keys to long-term showback or chargeback success

 
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